Industry Update: Software

Industry Highlights

  • On November 6, 2024, ServiceNow announced an agreement to acquire
    Mission Secure, a Charlottesville, Virginia-based company that provides
    asset discovery for operational technology (OT) devices.
  • On January 17, 2025, ServiceNow announced that it signed an agreement to acquire Cuein, a leader in AI native conversation data analysis and insights. Cuein will help advance the effectiveness of ServiceNow AI Agents by enhancing their ability to understand, process, and transform data from siloed customer interactions across different channels and systems.

Past Industry Updates

Software: July 2024

Software: February 2024

More Industry Reports

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